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How nypick10 Handles Your Personal Information

Your personal information belongs to you, and we want you to know exactly what we collect, why we collect it, and how you can ask us to change or remove it.

Account data protectedPayPal & Venmo transaction privacyPlay+ prepaid card data coveredYour right to request deletionUS-based account support
nypick10 How nypick10 Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

Have a question about your data? Want to request a copy of what we hold, or ask us to delete your account information? Our support team handles privacy requests directly — no automated runaround. Reach out through any of the channels below and we'll get back to you with a clear answer.

Live Chat Start a live chat session from your account dashboard. Privacy questions are routed to a dedicated team member who can pull up your data record directly.
Email Support Send your privacy request to our support address found in your account settings. Include your registered email so we can locate your record quickly.
Account Settings Some data requests — like updating your contact details or reviewing stored payment tokens — can be handled directly inside your account settings without contacting us.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Every piece of information we hold is stored with encryption at rest and in transit. We use cookies to keep your session active, remember your preferred payment method — including your linked PayPal or Venmo wallet — and detect unusual login patterns before they become a problem. You can manage cookie preferences through the consent banner shown at first visit or through your browser settings at any time.

Cookies and Session Data We use session cookies to maintain your logged-in state and preference cookies to remember your wallet choice — PayPal, Venmo, or Play+. You can opt out of non-essential cookies at any time.
Account Security Practices Login attempts trigger an OTP sent to your registered email or phone. If we detect a new device or unusual location, we hold the session and ask you to verify before proceeding.
Data Retention We keep your account data for the period required under applicable state and federal law. Once that window closes, records are queued for secure deletion on a rolling schedule.
How to Request Changes Submit a data-access or deletion request via live chat or email. We aim to respond within the timeframe set by applicable law and confirm the outcome in writing to your registered address.

What You're Asking About Our Privacy Policy

These are the questions we hear most often from people checking their data rights on nypick10. If your question isn't here, live chat is the fastest path to a direct answer.

We collect your name, email, date of birth, and identity documents needed for verification. Payment reference tokens for PayPal, Venmo, or Play+ are also stored — but never your full credentials.

We do not sell your personal data. We share only what is required to process payments through PayPal or Venmo, comply with state law, or prevent fraud — nothing beyond that.

Yes. Submit a data-access request via live chat or the support email in your account settings. We'll compile what we hold and deliver it within the timeframe applicable law requires.

Contact our support team through live chat or email with your deletion request. We'll confirm eligibility, process it under applicable law, and notify you once your records are removed.

State law may require us to confirm you are in an eligible state when you use the platform. Location checks run at session start and cannot be disabled if required by law in your state.

Retention periods are set by applicable state and federal law. Once the required window expires, records are scheduled for secure deletion. Contact support if you need the specific timeline for your account.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.